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The use of Gameday is free for all Cricket Clubs in Ireland. For use of Gameday the secretary of the club should create a Gameday passport account and verify the account. Once this is complete access can be granted by your provincial union to your clubs database. If additional club officials (Treasurer, Chairperson, President etc) require access to the clubs gameday account this can be done by the club themselves following initial set up through the provincial union.
Gameday can be used by clubs to manage membership, create registration forms to manage events and activities, and also has a club communications function. Your club can use Gameday to easily communicate with members by email using the details members provide upon registration.
Please view our New Season Checklist article, to ensure you are ready to accept Online Registrations & Payments ahead of your new season.
You will need to complete the bank details application from within your membership database. This can be found under the Registrations tab and selecting Payment Configuration.
Please contact GameDay Support if you require assistance in setting up your payment gateway.
GameDay have a processing fee for every transaction processed through the system. If more than one item is purchased within the one transaction the processing fee will be taken out based on the total amount of this transaction.
It is recommended that the club adjust the price of their products to include this processing fee.
To update your Bank Account details, go to the Registrations tab and selecting Payment Configuration and update the relevant details and be sure to provide an updated bank statement.
Yes, you are able to reuse forms season to season. Ensure you update any wording used in the form to reflect the new season.
No, the database only allows one season to be run at time – which is called a default season – so the form used will only ever register the member to the season you have assigned. Multiple seasons cannot be run at once/ cannot register members to multiple seasons at once.
No. Products cannot be reused, and must be copied and/or created each year.
Information on Copying Products can be seen – https://support.mygameday.app/help/registrations-copying-products
Ensure your Payment Gateway, Products and Registration Forms are configured and Active.
To distribute your Registration Form to your members, you will need to View your Registration Form and copy your Form URL.
To learn more about linking a Registration Form to your standard Passport Website, click here
To learn more about linking a Registration Form to your sport’s Locator, click here
The maximum file size for documents uploaded by registrants on a registration form is 5MB
You will need to work with your member and your League/Association to guide them through this process.
An overview can be seen http://support.sportstg.com/help/membership-clearancepermit-process
Compulsory Payments are a feature that Club/League administrators can use to ensure they receive their registration fees up front.
Compulsory Payments ensure that members who register online will pay their fees at the time of registration.
Further information on Compulsory Payments can be seen – http://support.sportstg.com/help/how-to-set-compulsory-payments
Please ensure your Products are active on your registration form and that your Product Filers are setup correctly.
Please contact GameDay Support if you require assistance.
There is a capability to pay using either the NSW or South Australian Vouchers. More information is available in the following articles:
NSW Vouchers – Registration Process
SA Vouchers – registration Form Process
We recommend using our detailed Financial Reports to obtain this data.
An instructional video can be found HERE
We recommend you save this report for easy access in the future.
Please ensure your product is marked to “Set Player Financial” on successful payment.
This can be done via the Actions tab when editing a Product.
We recommend firstly running a Financial Report to see if two lots of funds have been deposited to your clubs bank account. If so, you can arrange a refund with your member.
If you are unable to locate a second payment, please contact GameDay Support for assistance with duplicate payments.
Depending on your sport, you will be able to specify your Start and End date when setting up your Registration Form.
If you do not have this option, you can Edit your form and uncheck the Active checkbox.
Our payment gateway verifies a new credit card by running either a $0 or $1 authorisation and then automatically voiding it. For most processors and card brands, transactions are initially tried with a $0 authorisation. If $0 authorisations are not supported, a $1 authorisation will be performed automatically.
In any instance where a $1.00 authorisation returns a successful result, we immediately follow up with an automatic void request to ensure that the transaction does not settle and that it disappears from the cardholder’s statement as soon as possible.
